The Smile Center

The Smile Center

(108) Average rating of 5 out of 5 stars Dr. Gordon Kent 4427 Union Road, Cheektowaga, Buffalo, New York, 14225, USA (716) 568 7015
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Review 11289
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The Smile Center
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Dr. Kent is the BEST! I was having a very hard time finding a dentist to take my insurance. (not often comp is used for dental.) However, Dr. Kent and his office was will to take that challenge. (and this was only one of the many challenges they had to deal with.) I had went without teeth for just over 2 year, but thanks to Dr. Kent, (and the fantastic Laura) I now have the most beautiful teeth and I have not had 1 bit of trouble with my implants! Dr. Kent is with out a doubt the Best Dentist Ever! All the staff I have met is just as great, they make the time for you and do what ever it takes to make you feel very comfortable every single time! I can not possibly thank them enough for everything they have done for me!!!!
Review 11261
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The Smile Center
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Best Dentist Ever! His staff makes you feel very comfortable. Everyone is very professional.
Review 6911
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The Smile Center
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Best Dentist I have ever been too!!!!
Review 6910
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The Smile Center
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Dr. Kent & his staff are great! Love going here. Everyone is very nice. Love The Smile Center!
Review 6909
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The Smile Center
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Always great here. The entire staff is wonderful. Special shout out to Brie who always cleans my teeth and was fantastic with my 3 year old singing super loud thru my whole cleaning the abcs etc. Thank you for making it an environment that i don’t need to worry about bringing my kiddo with me !
Review 6907
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The Smile Center
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I am the biggest baby when it comes to dentists. Dr Kent and his wonderful staff helped me with my fear of the dentist. After over 15 visits I have my last one next week. The Smile Center got me through what 5 other dentists could not!
Review 6906
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The Smile Center
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I actually enjoy going to the dentist after switching to this practice. For someone who is beyond terrified of dental procedures, I ended up trying this office on a recommendation from my sister, who just might be worse than me. They were kind, caring, and made me more comfortable at a dentists office than I ever thought possible. Katie does my cleanings and she is fantastic. Every 6 months I feel like I reconnect with an old friend. The dentists are wonderful and the front desk is friendly and helpful. If you are afraid of the dentist and haven’t been for a while, this is the place to come.
Review 6905
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The Smile Center
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Kate the hygiene supervisor was great.
Review 6904
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The Smile Center
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I was comfortable right from the hop. My dental assistant had a sense of humor and kept things light. My dentist was drop dead Gorgeous with a capital G, wow…
Review 6903
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The Smile Center
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I Love the Smile Center. Dr. Kent is awesome and the staff is very friendly. Glad I am a patient and they accept CSEA Insurance.
Review 6902
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The Smile Center
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Great place, great people.
Review 6901
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The Smile Center
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Best experience ever for my root canal. Dr. Blakely was awesome. I felt nothing and everything went smoothly! Highly recommended!
Review 6900
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The Smile Center
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I would also like to thank you Erica for your prompt and personal responses. I have not seen customer service at any organization this efficient and kind in all of my years of dealing with any type of company.
Review 6899
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The Smile Center
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Everything was easier and less stressful than anticipated everyone on staff made me feel very welcome. I cannot think of anything specific to improve on. I have already told some friends about my experience.
Review 6898
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The Smile Center
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Continue the excellent work. I felt very welcomed and they showed me that you truly care. I felt for the first time very secure and safe being at the dentist.
Review 6897
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The Smile Center
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The staff was wonderful.
Review 6896
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The Smile Center
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Thanks for making my visit easy and stress free.
Review 6894
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The Smile Center
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The front desk staff…the best I have ever come across. D.A. very nice.
Review 6893
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The Smile Center
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I called there looking for an endodontist for pain. Dr. Kent said he is not an endodontist but he does that work. He said he would help me if I could not find an endodontist. I thought that was very kind of him. He did not have to. Everyone there was very nice and helpful. Thank you so much. I will recommend this place
Review 6892
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The Smile Center
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I was pleased to meet all of you and that I have found a dentistry team that was exactly what I was looking for. The entire staff was a pleasure. Thankyou
Review 6891
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The Smile Center
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I would recommend your services to my friends.
Review 6890
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The Smile Center
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Knocked me out. Thanks
Review 6889
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The Smile Center
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Everyone was very pleasant and informative. We were very happy with your office and your service. Thank you for everything.
Review 6888
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The Smile Center
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I was well treated, excellent service and optional financial plan. Words do not describe how nice the nurse was. So happy to be a client with Smile Center.
Review 6887
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The Smile Center
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Everything was very good, nice and clean, and I did not have to wait long to be seen.
Review 6795
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The Smile Center
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I really loved my visit. I was very impressed.
Review 6794
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The Smile Center
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Appointments start on time. No pain, great work. I had a root canal and was scared to death but it was a snap.
Review 6793
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The Smile Center
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After years of hating going to the dentist and have bad experiences I finally found a place I love and am completely comfortable at. I have had multiple extractions and have started orthodontic work and have never had a bad moment. Dr. Kent and his staff always let me know whats going on and are always there for questions, and i am very happy to say I actually like going to dentist now and trust The Smile Center completely for all my dental needs.
Review 6792
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The Smile Center
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I received tender loving care from Dr. Kent and I felt like I was part of the Smile Center family during my last visit. This is not just another dentist office where you are just a sign of money to be made. They see you as a person in need of help in need of dental services. You will be welcomed with open arms just as I have been. Even on the coldest day when you walk in the warmth of everyone is quickly felt and appreciated. Doing things in a just OK way is not good enough here Dr. Kent makes sure that everything is set for you properly. Dr. Kent is one of the nicest people I have ever met. He is an excellent DDS He is very compassionate to his patients and also to his staff. I have seen him take the time with new staff to teach them introduce them and engage them in his kind culture of care for patients. And when you are the person sitting in the chair he treats you like the most important person in the world. I would not go anywhere else. I even had my son come here for his dental care and I am a motherbear always protecting my son and wanting the best for him.
Review 6791
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The Smile Center
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I was very impressed with both the price of my teeth cleaning and the level of care. I was treated very nicely by the staff and did not have to wait longer than five minutes. In my experience at the dentist I have to wait for long periods as other staffs sat around doing nothing. My teeth looked great after and I plan on going back to them for future care.
Review 6790
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The Smile Center
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The staff is always courteous and kind. My appointments have always been on time not too much waiting. They explain the procedure as they go. Dr. Kent is an excellent doctor with a big smile. I am very pleased with the service they have provided. Thank you
Review 6789
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The Smile Center
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The dental assistant was very nice and funny.
Review 6788
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The Smile Center
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Great service. No waiting. Painless.
Review 6787
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The Smile Center
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I received tender loving care from Dr. Kent and I felt like I was part of the Smile Center family during my last visit. This is not just another dentist office where you are just a sign of money to be made. They see you as a person in need of help in need of dental services. You will be welcomed with open arms just as I have been. Even on the coldest day, when you walk in the warmth of everyone is quickly felt and appreciated.
Review 6786
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The Smile Center
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Cater to cowards is their motto and I have certainly see this come to life. Dr. Kent is gentle and considerate. His dental assistants are attentive and efficient. It is always a pleasure to be welcomed into my appointment with a smile from the front desk staff and I am confident that they make every effort to ensure comfort for each and every patient. I had my wisdom teeth extracted at the Smile Center complete with a check in phone call by Dr. Kent himself later to ensure that I was comfortable while my mouth healed. Thank you
Review 6785
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The Smile Center
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If you need a Dentist go to Dr. Kent and his associates. They are miracle workers. They make you feel as comfortable as can be. They explain everything as it happens. They can make your teeth pearly white. Very professional staff. They are great with kids of all ages. So dont ignore your teeth they can help.
Review 6784
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The Smile Center
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You are doing a great job. I actually love coming to the dentist. Your staff is extremely supportive to my needs and they are really friendly. Every time I am coming in they greet me and I feel they know my name because they care for their patients. I know I am important to them. A lot of doctors offices I have gone to before dont remember my name. They were very supportive in the fact that I work almost full time go to college and I am paying for my braces by myself. They worked out an awesome payment schedule for me and it is extremely helpful. I like to know I will have a perfect smile by the time I am done with my braces and its all thanks to the Smile Center. Its a great place to go when it comes to dental care.
Review 6783
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The Smile Center
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The Smile Center is very welcoming. The dentist is extremely kind and pointed out serious problems as well as potential problems with recommendations of how I can take care of them as soon as possible. When it comes to appointments the staff reminded me twice before the actual appointment by mail and by phone. I have never been rescheduled due to overbooking or forgotten appointments on their behalf. What impressed me the most was that they continued to try and contact me even after the first few attempts failed so I could make my appointment.
Review 6782
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The Smile Center
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The Smile Center is a great place to come to get your teeth in a healthy condition. The staff is great and friendly. There is a very positive environment here.
Review 6781
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The Smile Center
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I was looking for a dentist who caters to cowards and I found exactly what I needed at the Smile Center. Dr. Kent and his staff made me feel comfortable and eased my fears.
Review 6780
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The Smile Center
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I had a tooth repaired on May 1st 2012 for the first time after I had my upper and lower plates made by Dr. Gordons dad in 1991. I still have them and was very satisfied. If I want anything done I will be calling. Thank you so very much. Everyone was wonderful and I didnt have to wait long. I received my plates the same day.
Review 6779
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The Smile Center
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The Smile Center has pleasant employees who are always willing to go out of their way for the patients. Its always a happy environment here.
Review 6778
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The Smile Center
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I have had numerous excellent experiences. Every Smile Centers staff member is friendly. I highly recommend the Smile Center and I am making an appointment for my children right now.
Review 6777
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The Smile Center
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The experience with my tooth being extracted went well. There was no pain during or after. I will definitely recommend the Smile Center to my friends.
Review 6776
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The Smile Center
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Excellent job all around. Very thorough very professional. Thank you
Review 6775
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The Smile Center
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My experience has been completely positive. I was suffering with tooth pain and they got me right into their schedule. The staff is always nice.
Review 6774
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The Smile Center
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Great job. I was in and out in no time. And the staff was GREAT.
Review 6773
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The Smile Center
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Cindy the hygienist is the best. I would definitely recommend anyone to have their teeth cleaned by her.
Review 6772
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I am always pleased with my appointments at the Smile Center. Cindy the hygienist is the best. Both my husband and I are patients here and I would encourage anyone who is looking for a great dentist to be seen at the Smile Center.
Review 6771
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The Smile Center
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The Smile Center is definitely a neat place. Clean environment and kind staff.
Review 6770
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The Smile Center
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Everyone is so friendly. Thanks. Would definitely recommend the Smile Center to family and friends.
Review 6769
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The Smile Center
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Dr. Kent was very thorough and my procedure did not hurt at all. His staff is very friendly and explain everything. Dr. Kent is hands down the best dentist I have ever been to.
Review 6768
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The Smile Center
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Great Job. Everybody was friendly and professional. Thank you for a perfect smile.
Review 6767
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The Smile Center
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I was pleased to meet all of you and that I have found a new dental team that was exactly what I was looking for. The entire staff was a pleasure. Thankyou
Review 6766
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The Smile Center
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Very nice staff went way above my expectations.
Review 6765
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The Smile Center
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I had a serious emergency and was welcomed into this kind Dental office the same day. Everybody is so kind and helpful. This staff is awesome and I would tell all my friends about the Smile Center and Dr. Kents staff. This is my Dental office for the rest of my life and also my familys. Great job.
Review 6764
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The Smile Center
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Everyone is very friendly and welcoming. I have never waited long in the waiting room. Everyone is very patient when answering your questions and when you are concerned or worried.
Review 6763
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The Smile Center
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The Staff and dentist are by far the best dental office in WNY. I have had dental problems for forty years and Dr. Kent is by far the absolute very best I have ever dealt with. Kind compassionate and painless dentistry is a trademark of Dr. Kents practice. I would recommend this office to anyone including cowards who have had bad experiences at other dentists. Professionalism and compassion are their trademark.
Review 6762
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The Smile Center
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Your dental assistant was so very friendly and nice and polite. The dental hygienist was excellent. Thank you so much for taking such good care of my mom. and me too.
Review 6761
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The Smile Center
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I look forward to my next visits. Thank you for breaking the ice.
Review 6760
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The Smile Center
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The reception staff was so nice to me. They asked if I was Alicia when I walked up to the desk. She walked my card out to me when I left it at the desk instead of calling my name across the room. The front desk staff were all smiling and looked happy. As a patient you feel better walking into an office where the front desk employees dont look like they hate their job. I am not sure if I saw the dental assistant or if she was the hygienist she told me, but I do not remember. She was wonderful. I am terrified of the dentist and she made me feel so much better. She was kind and friendly. The Doctor was very nice and his exam was very thorough much better than any other dentist that I have seen in the past. My husband will be finishing his doctorate next week and because of schooling we have had to rely on Medicaid for the last couple of years. Usually when I tell doctor/dentists my type of insurance, they then look at me like a second class citizen. I didnt feel like this in your office. You didnt treat me like a piece of trash because of my government health care. Thank you for this. I couldnt be more satisfied with the care I received in your office. I will be sure to recommend your practice to any friends searching for a new dentist.
Review 6759
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The Smile Center
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Best dentist experience I have ever had.
Review 6758
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The Smile Center
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You were great.
Review 6757
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The Smile Center
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You guys were the best.
Review 6755
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The Smile Center
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The whole staff was great. I am very afraid of the dentist and I was treated with so much patience I couldnt believe it. Please just keep up the good work for people like me and everyone else. God bless you all.
Review 6754
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The Smile Center
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Everyone was great. For once I actually felt comfortable at the dentist. I am happy I got an experience that had no lecturing, or judgment towards me.
Review 6753
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I was very impressed with the care and compassion I received at my visit. I was also impressed when I received a follow up call from Dr. Kent. I work in the medical field and I know care and compassion must be sincere to make a patient comfortable. Your staff and yourself are wonderful. Thank You.
Review 6752
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The Smile Center
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Going to the dentist is a scary thing to begin with but your staff made it a much easier experience. I will be back for sure and I will also refer people to your office.
Review 6751
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Thank you sooo much. I really appreciate your were able to get me into the office so soon. Would also like to say that Tiffany was very nice friendly and just great. She was sincere and made me feel comfortable as I am very anxious and fearful of the dentist. I felt more at ease after being shown around the office and knowing different things your office does. Thanks again.
Review 6750
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The Smile Center
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Everyone there was so wonderful and made me feel very comfortable. It was the best dental experience ever since I am a coward LOL
Review 6749
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The Smile Center
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I had an all around pleasant experience for my first visit. Thats saying something because I am not a fan of the dentist.
Review 6748
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The Smile Center
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Great friendly staff. Looking forward to seeing you again soon. Thank You.
Review 6605
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The Smile Center
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My first visit was very good very friendly workers and dentist was very knowledgable and explained things about my teeth.
Review 6604
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The Smile Center
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Outstanding friendly and very knowledgeable. Tiffany was very kind and helpful made my visit very comfortable as I do not enjoy going to the dentist except for now. Will def recommend anyone I know to come see the Smile Center as I am sure they will be happy too. Thank you.
Review 6603
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The Smile Center
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Everyone is great. I hate the dentist normally but I feel very comfortable here.
Review 6602
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The Smile Center
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I found out about The Smile Center using my Apple IPad. I googled Buffalo area dentists who cater to people embarrassed by broken teeth etc and the first name that came up was Doctor Kent. In January or February of this year I was looking for a new dentist after having some bad experiences with another dentist. I remember one appointment I went in feeling crappy about how my life was going in general and after leaving feeling crappier than ever. Since coming to The Smile Center I went from feeling crappy to feeling happy or at least happy in general and I have everyone at The Smile Center to thank for this. Like Dr. Kent says Its not your fault. We dont judge. and We want you to be happy. In closing I want all of you to know that you are all always in my thoughts and prayers. May God bless everyone at The Smile Center.
Review 6601
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The Smile Center
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My dental assistants calm manner helped me calm down. Everyone was pleasant and kind.
Review 6600
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The Smile Center
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My mother broke a tooth two days before her grand daughters bridal shower. She did not want to attend the way she looked. Upon calling the Smile Center an appointment was made quickly. Her tooth was repaired, and we were more than thrilled with the results. My husband wants to switch all of our dental needs to this office. Thank you.
Review 6599
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The Smile Center
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Your office was above my expectations professional knowledgeable friendly staff. I am happy I chose the Smile Center.
Review 6598
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The Smile Center
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My visit was wonderful. I look forward to a future visit soon for my dental care. You are the best. Two thumbs up.
Review 6597
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The Smile Center
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Everything was 1st Class couldnt ask for better treatment. It was as though my daughter and I were treated as if we were at a family meeting or get together.
Review 6596
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The Smile Center
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The Smile Center was great. I appreciate your help with my chipped tooth.
Review 6595
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The Smile Center
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Actually nothing could make my future appointments even better. The staff were very professional on time and went above and beyond with music to make me feel more comfortable to calling me later to make sure I was feeling better. Overall excellent service. Thank you
Review 6594
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The Smile Center
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Thank you. Everything was very well.
Review 6593
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The Smile Center
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Nothing but a great visit. I was even given a tour of the office. Very happy with my experience. Thanks.
Review 6592
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The Smile Center
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Dr. Kent and his staff are very nice and friendly. They made me feel very comfortable.
Review 6591
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The Smile Center
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Continue to do what you are doing. The people and the service was GREAT. Thank You.
Review 6590
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The Smile Center
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My brakes and fuel pump were professionally installed. The car runs fine. Oops. Wrong review. The work on my teeth was done without pain. The staff and doctors are a pleasure. The atmosphere in the office makes the visit enjoyable. I do not enjoy having anything done to my teeth but it is a pleasure coming to this office. The staff and dentists are a joy to be around.
Review 6589
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The Smile Center
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Dr. Kent & dental staff have always been gentle and nurturing. They always explain everything in detail, from procedures to billing costs. The desk staff is always helpful with reminder calls also. I bring my whole family here.
Review 6588
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The Smile Center is truly full of smiles from the front desk and the friendly greeting and to the caring and gentleness of the dental assistants, Laura and Katy, and Dr. Kent. My husband has had a number of dental issues, which seemed to have happened all at once. He always felt welcomed and comfortable. Erica is always willing to help find the best way to handle the financial situation with ease, which certainly helps you leave with a smile.
Review 6587
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Everything was easier and less stressful than anticipated everyone on staff made me feel very welcome. I cannot think of anything specific to improve on. I have already told some friends about my experience.
Review 6586
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I would also like to thank you Erica for your prompt and personal responses. I have not seen customer service at any organization this efficient and kind in all of my years of dealing with any type of company.
Review 6585
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The Smile Center
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Everyone is so very nice.
Review 6584
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The Smile Center
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Kate the hygiene supervisor was great.
Review 6583
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The Smile Center
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Everyone here at the Smile Center were wonderful & understanding from beginning to end of my dental procedure. My questions were always answered & no one ever got tired of my questions or my need to come in for adjustments on my dentures. They always made me feel comfortable and never a pain with my teeth extractions. I would highly recommend Dr. Kent & his staff to anyone I know.
Review 6582
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I have been going to Dr. Kent on and off for almost 15r years. I think he is a wonderful dentist. He is very gentle and listens to everything you have to say. The staff is great as well. It was nice to see that nurse Laura is still with his practice. They have always made me feel comfortable. (I am a real chicken lol.) I would definitely recommend the practice to everyone.
Review 6581
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Since I had a really bad experience with a previous dentist, it was a joy to see your staff friendly and caring so I did not feel just like a number. Looking forward to my next appointment August 27. Even though it was my first visit, I did recommend a fellow employee to your office because you are all so nice.
Review 6580
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The Smile Center has by far the best staff I have ever encountered! I never wait to be seen and always get a reminder call before my next appointment.
Review 6579
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I have had a great experience at the dentist office. The staff, service, and overall visits have been very pleasant. Staff is friendly and courteous and offer patients a family atmosphere and show they care about their patients.
Review 6578
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I have had a wonderful experience since coming to the Smile Center. I think Dr. Kent, Laura & Cindy are terrific! The staff, Erica & Nomi, are excellent as well! Keep up the good work. Financially, I have no outside dental insurance but I have the Smile Center Plan for tooth cleaning. My grandson is also a patient & it works out well.
Review 6577
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The Smile Center
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I have to say I have been very happy with the services of the Smile Center. The staff is always very friendly, personable, and helpful in any way possible. I feel they have gone above and beyond on many occasions whether it is scheduling, billing, or needing anything. Dr. Kent has done 2 or 3 root canals/crowns for me, and an apicoectomy. All of these procedures had excellent results. My daughter and I love the hygienist and think she is exceptional. Overall, we are very happy here, and have found a dental home!
Review 6576
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The Smile Center
has given a 5 out of 5 star rating on
Everyone is very friendly and welcoming. I have never waited long in the waithing room. Everyone is very patient when answering your questions and when you are concerned or worried.
Review 6575
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The Smile Center
has given a 5 out of 5 star rating on
In all of my years of coming to the Smile Center I always felt as you are my extended family. May Gods blessing be with you always. Your dental services are excellent as well as your bedside manners. Keep up the good work!!! P.S. Whenever possible I tell others about The Smile Center.
Review 6574
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The Smile Center
has given a 5 out of 5 star rating on
Everyone is a professional with a great attitude towards the patient…it makes me feel great, comfortable and its really a pleasure to see the doctor and his wonderful staff!!
Review 6573
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The Smile Center
has given a 5 out of 5 star rating on
This is the BEST dentist office I have ever been to. Everyone is so nice and welcoming. The hygienists and Dr. Kent always take such nice care of me. I actually look forward to coming in and seeing everyone.
Review 6572
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The Smile Center
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You guys are doing a great job and I am looking forward to coming back.
Review 6571
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