Richmond Family Dentistry

I had been looking for a good biological dentist who would be able to remove my old amalgam fillings without adding more mercury to my body. I discovered Richmond Family Dentistry and Dr. Hart. The web site looked good but it was a 160 mile trip from my house so I was not thrilled about the journey up to Richmond. Once I talked on the phone with Sandy, I became confident that this was a good choice. Sandy gave me a lot of helpful information and was the nicest person to work with. As soon as I arrived and was escorted to the dental chair I knew that I had made the correct choice. All of the equipment was first rate and professional. The area was relaxing and very comfortable. They even have TV sets that you can look up and watch as they do their work. It is a very high quality place. Then I met Charleen. She was extremely warm and welcoming. She took time to explain how everything would work. She is a very impressive and talented person. Dr. Hart came and examined me and gave me a lot of useful insights to my situation, even beyond the reason that I came. Dr. Hart and Charleen were very patient with me, taking time to answer all my questions. Both are very kind, considerate and gentle people. Once they started to work, they were extremely professional. They worked exceptionally well together. Dr. Hart has a really great touch with the needles. I never felt them. There was no pain before, during or after the procedures. In about 3 hours of work they had removed and replaced all of my old fillings. While they worked I could see the special attention they took in solving my dental problems. I felt they had real sensitivity to my situation. When they finished, I hated to leave. It was the best dental experience I had in my life, and I feel that I made some new friends – really nice people. They even did a great job providing me with an understandable bill and treatment plan. I could not be more pleased with their professionalism and their kind, gentle manner. Wonderful people and wonderful results. It is a long trip for me to come, but any time I have a serious procedure, I will make ever effort to come back to Dr. Hart, Charleen and Sandy. It was a wonderful experience. Thanks so much.

Wonderful dental office! All dental work has been excellent and they treat any dental anxiety with compassion. Everyone is professional and friendly.

I have searched for a dentist that placed biological needs first and foremost and I have found the perfect dentist. She truly cares for each and every patient and treats me with natural materials. I love coming to this office!

Everyone in the office is really nice and friendly. As Doug said, you don’t have to wait long. They will also talk to you like you’re a human being and accommodate any requests. I’m normally not afraid of dentists at all, but when I saw that big ole novocaine needle my mouth snapped shut, “Could I? Could I get some gas or something?” Within seconds I had a mask on my face and was chilling out, needles be damned! They didn’t judge or hem and haw at all. While I think that maybe the cleaning they gave me could have been a little more thorough the fillings I need were done quickly and professionally. I can’t even tell that they’re there!